Hotline Outer Banks supports survivors of domestic violence, sexual assault, and human trafficking. We provide crisis intervention, safety planning, counseling, court advocacy, emergency shelter for survivors of domestic violence and sexual assault, and connections to essential community resources.

Our advocates offer support in a safe, nonjudgmental environment where individuals and families can explore options, strengthen safety, and begin healing. We work alongside you to help restore safety, confidence, and independence.

For more information, visit our Get Help section.

If you are in immediate danger, call 911.

To speak with an advocate, call our 24/7 Crisis Line: (252) 473-3366.

Whether you are ready to leave, need safety planning, want to explore options, or simply need someone to talk to, our advocates are here to listen and provide confidential, nonjudgmental support.

Safety note: Email may not be the safest way to contact us, as computer use can be monitored. Email is not monitored after 4:00 p.m. or on weekends. If you email about domestic violence or sexual assault, please include when and how it is safe to contact you.

For immediate assistance, please call the Crisis Line.

Our Client Services office is located at:
100 E. Dunn Street, Nags Head, NC

Office hours: Monday – Friday, 8 a.m. – 4 p.m.

Walk-ins are welcome. If you need to file court paperwork, please arrive by 2 p.m. to allow time for same-day processing.

If you cannot travel to our office, call us to discuss other options.

If someone you care about may be experiencing abuse, you might notice warning signs such as:

Being put down or humiliated in public
Constant worry about making their partner angry
Making excuses for their partner’s behavior
Extreme jealousy or possessiveness
Unexplained injuries or marks
Withdrawal from friends and family
Increased anxiety, depression, or personality changes

It can be difficult to know what to do. Abuse is rooted in power and control, and leaving can be a dangerous time when violence may escalate. Survivors may have many reasons for staying.

The most helpful support you can offer is to:

Listen without judgment
Believe them and validate their experience
Respect their choices and pace
Help them explore options for safety and support

If the person experiencing abuse is under 18, a report should be made to Child Protective Services. In North Carolina, everyone is a mandated reporter of child abuse.

You can contact Hotline Outer Banks for guidance and resources. We also offer counseling services for secondary victims and support for family and friends.

No. You can contact us anytime you feel unsafe, unsure, or need someone to talk to. Many people reach out to explore options or get support before making any decisions.

All of our services are completely confidential and provided at no cost. We do not bill clients or insurance for any services. Client information is never shared with outside parties, except in rare cases involving mandated reporting of child or elder abuse or dependency, or when required by a court order.

Any other sharing of information occurs only with a client’s written, informed consent.

No. You can receive support, safety planning, counseling, and advocacy services whether or not you leave your home.

All Hotline Outer Banks services are provided at no cost.

Yes. Advocates can help you create a personalized safety plan based on your situation and needs.

Yes. We work to keep families together and support children impacted by violence.

We understand that pets are part of the family, and worrying about them can make leaving an unsafe situation even harder. Hotline Outer Banks works with trusted community partners to arrange temporary care for household pets while you receive shelter and support. If you’re concerned about leaving with a pet, call us and we can help you plan safe options for both you and your animals.

We can provide assistance in your preferred language through interpretation services.

Yes. If something doesn’t feel right, you deserve support. We can help you talk through what you’re experiencing and explore your options.

We welcome individuals to get involved. Visit our How to Help page for all the opportunities.